UnifiedCommunications.com Blog

Monthly Troubleshooting Q&A July 2020

July 31, 2020 at 10:31 AM / by Craig Milburn posted in Headsets, Troubleshooting

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The purpose of this monthly Troubleshooting Q&A is to address and share some of the commonly asked questions that we hear from our end users as we help them solve their toughest issues. We wanted to share and make this knowledge accessible to all of our followers in the event you are experiencing similar issues.

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Poly Introduces the Blackwire 8225 Headset

May 19, 2020 at 11:25 AM / by Megan Sossamon posted in Headsets, Press Releases, Poly

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SANTA CRUZ, Calif., May 19, 2020 /PRNewswire/ -- Plantronics, Inc. ("Poly" – formerly Plantronics and Polycom) (NYSE: PLT), a global communications company that powers meaningful human connection and collaboration, today unveiled the latest addition to their legendary Blackwire line, Blackwire 8225, a premium corded plug-and-play USB headset. Blackwire 8225 combines advanced audio features to significantly reduce distracting background noise, further enabling today's need to work from anywhere.

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EPOS Presents a Full Range of Wired UC Headsets Certified for Microsoft Teams

April 29, 2020 at 3:00 PM / by Megan Sossamon posted in Headsets, Microsoft Teams, Press Releases, EPOS

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Source: EPOS

April 29, 2020: The premium audio brand, EPOS – part of the Demant Group, today announces that its range of wired IMPACT headsets all have been certified for Microsoft Teams, thus offering professionals premium audio solutions to enhance their Teams Experience.

EPOS today announces that its range of wired IMPACT headsets, which were previously certified for Skype for Business, now offer a firmware upgrade to be Certified for Microsoft Teams. EPOS’ IMPACT Line is designed to ensure excellent customer experiences with a portfolio of high-end audio tools that ensure optimal comfort, easy call handling and rich, natural sound – all while reliable, intelligent technologies filter out unwanted noise, enhance audio and boost efficiency.

The certification update for Teams delivers all of the previous benefits of Skype for Business certification and adds enhanced functionality in Teams, allowing users to receive notifications and instantly jump to the notification in Teams. The existing green call activity LED light on the headset now offers notifications for missed calls, voicemails or meeting start. By pushing the call answer button, users will invoke the application, which brings them directly to the relevant notification: Missed calls, voice calls or meetings.

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What's the Best Work at Home Headset?

March 31, 2020 at 3:32 PM / by Megan Sossamon posted in Remote Work / Work from Home, Headsets

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Source: Jabra

The COVID-19 coronavirus pandemic has kicked remote work into high gear, and while some companies have been prepared for this shift, many have been blindsided.  As a result, we are receiving an influx of inquiries around what is the best headset for working at home.

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