The purpose of this monthly Troubleshooting Q&A is to address and share some of the commonly asked questions that we hear from our end users as we help them solve their toughest issues. We wanted to share and make this knowledge accessible to all of our followers in the event you are experiencing similar issues.
Monthly Troubleshooting Q&A – September 2020
September 3, 2020 at 11:43 AM / by Craig Milburn posted in Headsets, Troubleshooting
The Next Normal: Staying Connected in the Post-Pandemic Workplace
August 25, 2020 at 11:27 AM / by Megan Sossamon
Since the pandemic, remote working has become the new norm and as a result, video has rapidly become a business-critical tool. In the month of March 2020 alone, total video calls in Microsoft Teams grew by over 1,000%[1] while Zoom customer numbers grew by 354% YoY[2]. This shift in the way we communicate has pushed organizations into embracing a video-first culture, along with completely new ways of working. For IT leaders, this means supporting the business by enabling teamwork at a distance and discovering which technology can help boost productivity and collaboration – while keeping employees safe. But before any planning begins, let’s first understand what approach your business will take when transitioning to the next normal.
Sales Surge for Work-At-Home Devices According to UnifiedCommunications.com
August 20, 2020 at 11:21 AM / by Rose Mulroney posted in Press Releases
Cost-Effective and Efficient Devices Help Optimize Remote Work Environments for Educators, Health Care Providers and Businesses
Biamp Conference Room Bundles Certified for Microsoft Teams
July 9, 2020 at 12:33 PM / by Allie White posted in Press Releases
Image Source: Biamp
Originally Posted by Biamp
BEAVERTON, Ore. — July 9, 2020 — Biamp, a leading supplier of professional audiovisual solutions, today announced that four new conference room audio bundles have been certified for Microsoft Teams, enabling customers to enjoy a complete Biamp audio solution as part of their Microsoft Teams Rooms in medium and large meeting spaces. Each bundle includes Parlé Beamtracking microphones for the tabletop or ceiling, along with all the audio equipment needed to build an outstanding audio experience in Teams Rooms-equipped spaces with zero cable termination and automatic room deployment and configuration.
Poly Studio X Family Now Available with Microsoft Teams
June 30, 2020 at 12:46 PM / by Allie White posted in Press Releases
SANTA CRUZ, Calif., June 30, 2020 – Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) (NYSE: PLT), a global communications company that powers meaningful human connection and collaboration, today announced that the award-winning Poly Studio X30 and Poly Studio X50 video bars now run Microsoft Teams natively to allow for seamless collaboration for all Teams needs right out of the box, no matter where you may be working.
Making Learn from Home Work for Your Kids
June 19, 2020 at 4:06 PM / by Andy Hasenyager posted in Remote Work / Work from Home, Distance Learning / Learn from Home
Source: Pexels.com
Distance Learning Growing Pains
I have a 12-year-old middle schooler. Her school, like so many others, was forced into a remote learning model as a result of COVID-19. We were sort of lucky since this school provided laptops to all their students as part of their regular learning model, and much of their curriculum was already online. That meant a limited learning curve with the equipment, and mainly a need to learn the platform the school elected to use. I’ve been using Microsoft Teams for years — an exceptionally robust and approachable platform — and found my experience helped with her modest learning curve.
EPOS ADAPT Series Now Certified for Microsoft Teams
June 15, 2020 at 5:13 PM / by Allie White posted in Press Releases, EPOS
Source: EPOS
June 15, 2020: EPOS today announces that its four new ADAPT headsets all have been Certified for Microsoft Teams. Building on the core of the ADAPT product line, the four headsets are designed for professionals who need to collaborate and work from several locations on different devices without ever compromising on style or crystal-clear audio regardless of environment
Huddly IQ Now Microsoft Teams Certified
June 12, 2020 at 11:00 AM / by Megan Sossamon posted in Video Conferencing, Press Releases, Meeting Space Devices
Originally published by Huddly on June 21, 2020.
Huddly is pleased to announce that Huddly IQ is certified as a Microsoft Teams Room Peripheral for small meeting rooms and focus rooms for both Microsoft Teams and Skype for Business. The camera is also certified as a Microsoft Personal Peripheral for Microsoft Teams and Skype for Business.
Poly Studio X Family & Poly G7500 Certified for Zoom
June 10, 2020 at 2:30 PM / by Allie White posted in Zoom, Press Releases, Poly
SANTA CRUZ, Calif., June 10, 2020 /PRNewswire/ -- Plantronics, Inc. ("Poly" – formerly Plantronics and Polycom) (NYSE: PLT), a global communications company that powers meaningful human connection and collaboration, today announced that the Poly Studio X30 and Poly Studio X50 video bars and the Poly G7500 video conferencing system are now the first Zoom Rooms Appliances to receive Zoom certification.
Video Conferencing in the Era of COVID-19
May 21, 2020 at 4:05 PM / by Nick Pena posted in Remote Work / Work from Home, Microsoft Teams, Video Conferencing
Source: Microsoft
Video conferencing has steadily grown in popularity over the years, achieving a global market size of $3.85 billion USD in 2019. However, with the sudden appearance of the Coronavirus this spring, the demand for video conferencing has skyrocketed to unprecedented levels as more and more employees began working from home