UnifiedCommunications.com Blog

Video Conferencing in the Era of COVID-19

May 21, 2020 at 4:05 PM / by Nick Pena posted in Remote Work / Work from Home, Microsoft Teams, Video Conferencing

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Source: Microsoft

Video conferencing has steadily grown in popularity over the years, achieving a global market size of $3.85 billion USD in 2019. However, with the sudden appearance of the Coronavirus this spring, the demand for video conferencing has skyrocketed to unprecedented levels as more and more employees began working from home

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Poly Introduces the Blackwire 8225 Headset

May 19, 2020 at 11:25 AM / by Megan Sossamon posted in Headsets, Press Releases, Poly

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SANTA CRUZ, Calif., May 19, 2020 /PRNewswire/ -- Plantronics, Inc. ("Poly" – formerly Plantronics and Polycom) (NYSE: PLT), a global communications company that powers meaningful human connection and collaboration, today unveiled the latest addition to their legendary Blackwire line, Blackwire 8225, a premium corded plug-and-play USB headset. Blackwire 8225 combines advanced audio features to significantly reduce distracting background noise, further enabling today's need to work from anywhere.

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EPOS IMPACT Series Now Certified for Teams

April 29, 2020 at 5:06 PM / by Allie White posted in Press Releases

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Source: EPOS

April 29, 2020: The premium audio brand, EPOS – part of the Demant Group, today announces that its range of wired IMPACT headsets all have been certified for Microsoft Teams, thus offering professionals premium audio solutions to enhance their Teams Experience.

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EPOS Presents a Full Range of Wired UC Headsets Certified for Microsoft Teams

April 29, 2020 at 3:00 PM / by Megan Sossamon posted in Headsets, Microsoft Teams, Press Releases, EPOS

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Source: EPOS

April 29, 2020: The premium audio brand, EPOS – part of the Demant Group, today announces that its range of wired IMPACT headsets all have been certified for Microsoft Teams, thus offering professionals premium audio solutions to enhance their Teams Experience.

EPOS today announces that its range of wired IMPACT headsets, which were previously certified for Skype for Business, now offer a firmware upgrade to be Certified for Microsoft Teams. EPOS’ IMPACT Line is designed to ensure excellent customer experiences with a portfolio of high-end audio tools that ensure optimal comfort, easy call handling and rich, natural sound – all while reliable, intelligent technologies filter out unwanted noise, enhance audio and boost efficiency.

The certification update for Teams delivers all of the previous benefits of Skype for Business certification and adds enhanced functionality in Teams, allowing users to receive notifications and instantly jump to the notification in Teams. The existing green call activity LED light on the headset now offers notifications for missed calls, voicemails or meeting start. By pushing the call answer button, users will invoke the application, which brings them directly to the relevant notification: Missed calls, voice calls or meetings.

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What's the Best Work at Home Headset?

March 31, 2020 at 3:32 PM / by Megan Sossamon posted in Remote Work / Work from Home, Headsets

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Source: Jabra

The COVID-19 coronavirus pandemic has kicked remote work into high gear, and while some companies have been prepared for this shift, many have been blindsided.  As a result, we are receiving an influx of inquiries around what is the best headset for working at home.

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Microsoft's Commitment to Customers During COVID-19

March 5, 2020 at 12:00 PM / by Megan Sossamon posted in Remote Work / Work from Home, Microsoft Teams

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Source: Microsoft

The following is a note from Microsoft corporate vice president Jared Spataro, originally posted March 5, 2020.

With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work. Earlier this week, I posted a letter from Lily Zheng, our colleague in Shanghai, detailing her team’s experience using Microsoft Teams to work from home during the outbreak.

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