UnifiedCommunications.com is offering customers moving to the new Teams Room Pro license a one month free trial of UC Care for Teams Rooms, our remote managed service built on top of the Teams Room Pro's Device Management capabilities. UC Care includes incident management, technical support, OEM support escalation and RMA case management for replacement components, and optional on-site / last mile coverage.
The data is in and very clear – the work from home and hybrid revolution is here to stay. Most employees want a “hybrid” working model that allows for both work at home and the option to meet in shared spaces with the expectation of elevated social interaction and collaboration experiences. While talking about “hybrid” is easy, making it successful and frictionless is anything but.
Take a deep dive with us into our tiered technical assistance and Microsoft Teams Rooms management options for all types of meeting spaces. From ticket-based remote support to dedicated full-time onsite support technicians, UC Care™ for Microsoft Teams Rooms provides decision makers with a choice of how involved they want us to be in their room support needs.
Video conferencing has steadily grown in popularity over the years, achieving a global market size of $3.85 billion USD in 2019. However, with the sudden appearance of the Coronavirus this spring, the demand for video conferencing has skyrocketed to unprecedented levels as more and more employees began working from home
April 29, 2020: The premium audio brand, EPOS – part of the Demant Group, today announces that its range of wired IMPACT headsets all have been certified for Microsoft Teams, thus offering professionals premium audio solutions to enhance their Teams Experience.
EPOS today announces that its range of wired IMPACT headsets, which were previously certified for Skype for Business, now offer a firmware upgrade to be Certified for Microsoft Teams. EPOS’ IMPACT Line is designed to ensure excellent customer experiences with a portfolio of high-end audio tools that ensure optimal comfort, easy call handling and rich, natural sound – all while reliable, intelligent technologies filter out unwanted noise, enhance audio and boost efficiency.
The certification update for Teams delivers all of the previous benefits of Skype for Business certification and adds enhanced functionality in Teams, allowing users to receive notifications and instantly jump to the notification in Teams. The existing green call activity LED light on the headset now offers notifications for missed calls, voicemails or meeting start. By pushing the call answer button, users will invoke the application, which brings them directly to the relevant notification: Missed calls, voice calls or meetings.
The following is a note from Microsoft corporate vice president Jared Spataro, originally posted March 5, 2020.
With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work. Earlier this week, I posted a letter from Lily Zheng, our colleague in Shanghai, detailing her team’s experience using Microsoft Teams to work from home during the outbreak.