UnifiedCommunications.com is offering customers moving to the new Teams Room Pro license a one month free trial of UC Care for Teams Rooms, our remote managed service built on top of the Teams Room Pro's Device Management capabilities. UC Care includes incident management, technical support, OEM support escalation and RMA case management for replacement components, and optional on-site / last mile coverage.
The data is in and very clear – the work from home and hybrid revolution is here to stay. Most employees want a “hybrid” working model that allows for both work at home and the option to meet in shared spaces with the expectation of elevated social interaction and collaboration experiences. While talking about “hybrid” is easy, making it successful and frictionless is anything but.
The return to work is underway. The question is how are companies planning to do this safely? Many are forming committees within the organization consisting of Human Resources and Facilities, along with upper management. They are tasked with the who, when, and how to do this — and do it safely. In many cases they are looking to the CDC for guidance.
Take a deep dive with us into our tiered technical assistance and Microsoft Teams Rooms management options for all types of meeting spaces. From ticket-based remote support to dedicated full-time onsite support technicians, UC Care™ for Microsoft Teams Rooms provides decision makers with a choice of how involved they want us to be in their room support needs.
In this guide, I want to help you upgrade your meeting experience. I want to help you to stand out from the rest of the Hollywood Squares. I want to help you engage with your team in ways you may not have thought of until now.
One of our loyal customers, a Fortune 1000 oil and gas equipment and services company headquartered in Houston, TX, provided some feedback about how their newest conference room solution, the Poly EagleEye Director II camera, helped solve a challenge that drastically improved their collaboration space experience.
To date in 2020, at least 4,234 higher education institutions and over 124,000 schools have been forced to shift to distance learning models across North America. 25.8 million higher education students¹ and 55 million K-12 pupils² have been affected, each having to quickly adapt to new ways of learning that may be here to stay.
The purpose of this monthly Troubleshooting Q&A is to address and share some of the commonly asked questions that we hear from our end users as we help them solve their toughest issues. We wanted to share and make this knowledge accessible to all of our followers in the event you are experiencing similar issues.
Since the pandemic, remote working has become the new norm and as a result, video has rapidly become a business-critical tool. In the month of March 2020 alone, total video calls in Microsoft Teams grew by over 1,000%[1] while Zoom customer numbers grew by 354% YoY[2]. This shift in the way we communicate has pushed organizations into embracing a video-first culture, along with completely new ways of working. For IT leaders, this means supporting the business by enabling teamwork at a distance and discovering which technology can help boost productivity and collaboration – while keeping employees safe. But before any planning begins, let’s first understand what approach your business will take when transitioning to the next normal.